Privacy Policy

1. About Mealabs

Mealabs is an AI-powered meal and nutrition project designed to help people better understand the food they eat.

In this policy, “Mealabs”, “we”, “us” and “our” refer to the person or business responsible for operating Mealabs.

Contact: hello@mealabs.co.uk

2. Information We Collect

When you contact us through our website, we may collect the information you provide, including:

• Your name.
• Your email address.
• The message you send us.

We ask for this information so we can understand and respond to your enquiry.

Our website also displays example meal scans and nutrition information. These examples are illustrative and should not be treated as your personal nutrition records.

3. How We Use Your Information

We use information submitted through our contact form to:

• Read and respond to your enquiries.
• Communicate with you about your message.
• Maintain the security and proper operation of our website.

We do not use contact-form details for unrelated marketing without an appropriate legal basis.

4. How We Store and Share Information

We only retain personal information for as long as reasonably necessary for the purposes described in this policy or to meet applicable legal requirements.

Our website and contact form may rely on third-party service providers to host the website, deliver messages or process submissions. Where applicable, those providers may process information on our behalf.

We do not sell your personal information.

5. Cookies and Website Technologies

Our website may use essential technical storage or similar technologies to support its operation and remember preferences, such as your chosen theme.

If we introduce analytics, advertising or other technologies that require consent, we will provide the appropriate information and obtain consent where required.

6. Your Privacy Rights

Depending on applicable law and your circumstances, you may have the right to request access to your personal information, correct inaccurate information, request deletion, restrict or object to certain processing, or request a copy of your data.

To ask a question or exercise a relevant right, contact us at hello@mealabs.co.uk.

You may also complain to the UK Information Commissioner’s Office (ICO) if you believe your personal information has been handled improperly.

7. Nutrition Disclaimer

Mealabs provides general food, nutrition information and estimates for informational purposes only. AI-generated meal recognition and nutritional estimates may be inaccurate and should not be treated as measurements, medical advice or personalised dietary advice.

Do not rely on Mealabs as a substitute for advice from a qualified healthcare professional.

8. Children’s Privacy

Our website is not specifically directed at children. If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter.

9. Changes to This Policy

We may update this policy when our website, services or data practices change. Any revised version will be published on this page with an updated date.

10. Contact Us

For privacy questions or requests concerning your personal information, contact:

Email: hello@mealabs.co.uk Website: https://www.mealabs.co.uk/